Online Safety

Virgin Media O2's Children's Online Safety Test

Virgin Media O2 want internet users of all ages to enjoy all the wonderful things the web has to offer, safely. However, when it comes to educating your kids about the internet, you might feel out of your depth, when they’re learning, playing and chatting to friends on websites and apps you’re unfamiliar with.
To get you up to speed on the things you should be keeping an eye out for, check out the Children’s Internet Safety Test below, and keep on top of how your little ones are making use of the world wide web:

Please see below to the 'Report Harmful Content' button. This is an asset of SWGfL, a charity working internationally to ensure all benefit from technology, free from harm.

The button has been developed to offer anyone living in the UK a simple and convenient mechanism for gaining access to reporting routes for commonly used social networking sites, gaming platforms, apps and streaming services alongside trusted online safety advice, help and support. It also provides access to an online mechanism for reporting online harm to the RHC service for those over the age of 13 where an intial report has been made to industry but no action has been taken. RHC will review content in line with a sites' community standards and act in a mediatory capacity where content goes against these.

Children under 13 years of age are encouraged to tell an adult that they trust about what has happened and to ask for their help in reporting this going through our how we can help resource together.

RHC also have advice and links to reporting routes for other online harms people may come across or face, such as impersonation, privacy violations and intimate image abuse. 

The RHC button provides a gateway to the RHC reporting pages, an area of the RHC website offering: 

  • links to reporting routes on commonly used sites for 8 types of online harm

  • help, advice and support on what to do if experiencing or witnessing harm online

  • signposting to industry partners reporting forms and the ability to report legal but harmful content directly to RHC for further investigation

Reporting to RHC

Reports can be made 24/7 through the online reporting forms and helpline practitioners will review and respond to reports  within 72 hours between 10am and 4pm Monday to Friday.

Reports can be made to RHC by anyone over the age of 13. SWGfL operates 3 helplines and to be sure you're getting the right support take a look at the Helpline flowchart to find out who can best support you.


SWGfL Report Harmful Content


We recommend the following pages to pupils:


We recommend the following pages to parents:


  • Internet matters - for support for parents and carers to keep their children safe online. 
  • London Grid for Learning - for support for parents and carers to keep their children safe online.
  • Net-aware - for support for parents and carers from the NSPCC.
  • Parent info - for support for parents and carers to keep their children safe online.
  • Thinkuknow - for advice from the National Crime Agency to stay safe online.
  • Thinkuknow Online Safety at Home advice.
  • UK Safer Internet Centre - advice for parents and carers.
  • Childnet - offers a toolkit to support parents and carers of children of any age to start discussions about their online life, to set boundaries around online behaviour and technology use,   and to find out where to get more help and support.
  • Let’s Talk About It - advice for parents and carers to keep children safe from online radicalisation.

In addition, the Government has also provided the following advice: